Terms & Condition

§ 1 Scope

When ordering products from www.deputamadresop.com  the following General Terms and Conditions of the

Showroom De Puta Madre 69

Via Siscara 8d
80040 Poggiomarino

E-Mail :shop@dpm69.it

Phone & Whats App  : +39  353 398 8077
Email: shop@dpm69.it

Web www.deputamadre69official.com Shop : www.deputamadreshop.com


Legal Administration

shall exclusively apply as amended on the date the order was placed. The following General Terms and Conditions shall only apply to contracts/orders placed in the online shop deputamadreshop.com


§ 2 Contract/order

2.1 The languages of the contract shall be Italian and English.

2.2 The object of the contract shall be the goods and services specified by the customer within the context of the order and the confirmation of order and/or purchase order on the end prices specified in the online shop. Mistakes and errors are reserved, especially with regard to product availability..

2.3 The quality of the ordered goods shall arise from the product descriptions in the online shop. Images on the website may not reflect the products accurately. Especially colours may significantly differ for technical reasons. Images shall only serve as illustrative material and may differ from the product. Technical data, weight specifications, measurements and service descriptions are indicated as precisely as possible, however, they may show the usual deviations. The characteristics described in here shall not constitute a defect of the products delivered by the vendor.

2.4 All offers in the vendor’s online shop shall only constitute a non-binding invitation to the customer to submit a purchase offer to the vendor. As soon as the vendor receives the customer’s order, a confirmation will be sent to the customer that he has made an order, usually via email (confirmation of order). The confirmation of order shall not yet constitute the acceptance of order. Upon receipt of the customer’s order, the vendor will check the order quickly and notify the customer within two working days if he accepts the order (purchase order).

The ordering process in the vendor’s online shop works as follows: The customer can choose products from the vendor’s range and collect them in a so-called cart by clicking the button “Add to Cart”. The customer gets an overview of the selected products by clicking the symbol “Cart”. By clicking the button “Buy now” he submits a binding request for buying the goods in the cart. Before forwarding an order, the client can check and change his data as well as the entered order and data at any time by clicking the browser functions “back” an “forward” displayed as arrow buttons. The request can only be submitted when the customer accepts the contract conditions by clicking the check box “Accept Terms and Conditions”, thus including them in his request. After that, the vendor will send the customer an automatic receipt via email, in which the customer’s order will be listed again and which the customer may print via the “Print” function. The automatic receipt shall only document that the customer’s order was received by the vendor and shall not represent an acceptance of the request. The agreement shall only materialise when the vendor issues a declaration of acceptance or a shipping confirmation which will be sent in a separate email.

All orders can be checked in the customer section “My account”.

2.5 If no copies of the product selected by the customer are on hand at the time of order, the vendor will notify the client in the purchase order. If the product is permanently out of stock, the vendor shall abstain from issuing a declaration of acceptance. In this case, the contract shall not materialise..

2.6 If the product specified by the customer in his order is temporarily not on hand, the vendor will also immediately notify the customer in the purchase order. If a delay in delivery of more than two weeks occurs, the customer shall have the right to withdraw from the contract. In this case, the vendor is also entitled to withdraw from the contract. On this occasion, he shall immediately reimburse all payments that may be made by the customer.


§ 3 Identity of the contracting party

This contract shall materialise with the RG Production, Milano, Italy, unless otherwise expressly specified.



Showroom De Puta Madre 69

Via Siscara 8d
80040 Poggiomarino

E-Mail :shop@dpm69.it

Phone & Whats App  : +39  353 398 8077
Email: shop@dpm69.it

Web www.deputamadre69official.com Shop : www.deputamadreshop.com


§ 4 Delivery and Shipping

Returns Policy
Returns can be requested within 30 days from when you receive your order. Contact our Customer Care section for further details

We will provide you with the Tracking Number of the parcel as soon as it is dispatched, so you may follow the delivery on the forwarder company.

Shipping Italy

Corriere Espresso free



Shipping to :

Zone 1
Austria, Belgium, China, Czech Republic, Finland, France, Germany, Hungary, Netherlands, Portugal, Spain, United Kingdom Show


Free Shipping Standart 5-10 Days  Free

Express Shipping 2-3 Working Days 10.00 Euro



Shipping to :

Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Faroe Islands, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Iceland, India, Ireland, Isle Of Man, Japan, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Republic of, Monaco, Montenegro, New Zealand, North Macedonia, Norway, Poland, Reunion, Romania, Russia, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Svalbard And Jan Mayen, Switzerland, Thailand, Turkey, Ukraine 

Free Shipping Standart 5-10 Days  Free

Express Shipping 2-3 Working Days 16.90 Euro



Shipping to :

Zone 3
Argentina, Australia, Brazil, Canada, Hong Kong, Indonesia, Israel, Malaysia, Mexico, Sweden, Taiwan 

Free Shipping Standart 5-10 Days  Free

Express Shipping 2-3 Working Days 19.90 Euro



Shipping to :

Zone 4

United States


Free Shipping Standart 10-14 Days  Free

Express Shipping 2-3 Working Days 29.50 Euro



Shipping to:

Rest of world

Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Virgin Islands, British, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, United States Minor Outlying Islands, Bolivia, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands (Malvinas), French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, Timor Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis And Futuna, French Southern Territories, Heard Island And Mcdonald Islands, South Georgia And The South Sandwich Islands, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Iran, Islamic Republic Of, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Oman, Pakistan, Palestinian Territory, Occupied, Philippines, Qatar, Saudi Arabia, Sri Lanka, Syria, Tajikistan, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Republic of Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic Of The, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Saint Helena, Sudan, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe 


Free Shipping Standart 10-14 Days  Free

Express Shipping 2-3 Working Days 29.50 Euro


Shipping costs are always borne by the buyer. For shipments to countries outside the EU, duties and customs fees may be applied depending on the regulations of the country of destination of the goods. Please contact your local customs office for more information.

For Country not listed please contact us shop@dpm69.it


§ 5 Payments

PayPal  Amazon Payments VisaMastercardMaestroShop Pay Apple PayGoogle Pay

5.1 With every order we reserve the right to not offer all payment methods or to refer to a different payment method. Payments can only be made via credit card, PayPal or in advance if the customer’s residence is outside Italy. For technical reasons, a collected credit can not be offset if an order is placed online.

5.2 When paying by Sofortüberweisung, you can trigger the payment of the ordered goods via your online banking account while you are placing your order. After selecting the payment method Sofortüberweisung in the ordering process, you will be directed directly to the secure payment form of SOFORT GmbH, Fußbergstraße 1, 82131 Gauting. SOFORT GmbH automatically takes over the payment process without DPM ability to inspect it, which is comparable to an EC card payment with a PIN. Just as with an EC card payment, SOFORT GmbH checks the availability of your account for an immediate transfer and transfers it to Kärcher if the account is sufficiently funded. In addition, the system of SOFORT GmbH checks in approximately 30 percent of cases whether previous payments have been booked with Sofortüberweisung to rule out systematic fraud.
In order to carry out an immediate transfer, SOFORT GmbH needs the PIN and a TAN of your online banking account in addition to your name, sort code and account number. Only your name, bank code, account number, purpose, amount and date of the transfer will be saved, not the available limit or account balance of your account or past sales.
If the transaction is successful, Dpm will only receive automated real-time confirmation from SOFORT GmbH that the transfer has been carried out.

5.3 When paying by credit card and PayPal, the time of payment corresponds to the time of the order. When using the payment service provider "PayPal", the payment is processed via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, available at www.paypal.com. This sets u. a. in advance that the customer opens a PayPal account or already has one.

5.4 Payment is made exclusively through Amazon Payments. For this you need an Amazon customer account. If you follow the "Pay via Amazon" prompt, a page opens automatically asking you to log in with your Amazon account information.
You will be informed that Amazon Payments uses the information from your Amazon account to identify you, complete your purchases, and by signing up you agree to Amazon's user agreement and privacy policy.
After the login process, you have access to the delivery and payment information stored on Amazon on the De Puta Madre 69  homepage.
You also have the option of changing the delivery address and choosing a preferred payment option.

5.6 We accept credit card payments for selected countries. We accept the following types of credit cards: MasterCard, Visa / Visa Electron, Diners Club International / Discover, JCB, American Express. All credit card payments on our site are made by Shopify payments. dpm does not collect and store credit card data.

In the payment step, select "payment method" "advance payment" and complete the order. You will receive our bank details and the order number in our automatically sent e-mail confirmation of receipt.
Please enter your order number as the purpose. We will send your order as soon as payment is received in our account. Returns will be credited back to the bank account from which the original order was paid.

 5.7 We accept payments for selected countries. We accept the following types of : Opay, Apple Pay and Google Pay All  payments on our site are made by Shopify payments. dpm does not collect and store credit card data.


§ 6 Transport damages

6.1 If delivered goods have obvious transport damages, please inform the postman immediately about these defects and contact us as soon as possible.

6.2 If you fail to make a complaint or contact us, no consequences shall occur regarding your legal warranty rights. However, you will help us to make direct claims against the freight carrier or cargo insurance company.


§ 7 Right of cancellation

Right of cancellation

Consumer shall mean the natural person that concludes a transaction for a purpose which predominately can neither be attributed to its commercial nor to its freelance professional activity.n.

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days commencing on the day you or a third party designated by you that is not the carrier have or has taken possession of the goods. In order to exercise this right of revocation, you must notify us (shop@dpm69.it ) unambiguously (e.g. by airmail, telefax or email) about your decision to revoke this contract. You can use the attached standard revocation form for this purpose, which, however, is not mandatory. In order to preserve the right of revocation, it is sufficient to mail the notification of exercising the right of revocation before the revocation period expires.

Consequences of cancellation

If you revoke this contract, we must reimburse you all payments we have received from you including the shipping costs (excluding all additional costs resulting from the fact that you have chosen another shipping method than the cheapest standard shipping offered by us) immediately but not later than within a period of fourteen days commencing on the day we have received the notification that you have revoked this contract For reimbursing you we use the same payment you have used for your initial transaction, unless otherwise expressly agreed. We will never charge you any fees for this reimbursement. We have the right to refuse the reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever the earlier. You must immediately and in any case not later than within a period of fourteen days commencing on the day you have notified us that you have revoked the contract return the goods or hand them over to us. The deadline is met when you have sent the goods before the period of fourteen days expires. We bear the costs for returning the goods. You only have to compensate for any loss of value of the goods if this loss can be traced back to you in terms of a handling which was not necessary to check the quality, characteristics and functionality of the goods.


Standard revocation form

(Please complete this form and send it back if you want to revoke the contract.)


To Address

Showroom De Puta Madre 69

Via Siscara 8d
80040 Poggiomarino

E-Mail :shop@dpm69.it

Phone & Whats App  : +39  353 398 8077
Email: shop@dpm69.it

Web www.deputamadre69official.com Shop : www.deputamadreshop.com

I/we (*) hereby revoke the contract on the purchase of the following goods (*) entered into by me/us (*)


- Ordered on (*)/received on (*)


- Name of the consumer(s)


- Address of the consumer(s)


- Signature of the consumer(s) (only for notifications on paper)


- Date




(*) Please delete if not applicable



End of the revocation form

7.1 The right of revocation does not apply for contracts on the delivery of goods which are not prefabricated and which are produced after the consumer has selected or determined them individually or which are explicitly customised to the individual needs of the consumer. This right expires prematurely in the case of contracts on the delivery of goods which should not be returned for health protection or hygienic reasons when their seal was opened after delivery.

7.2 Please avoid damaging or soiling the goods. If possible, please return the goods to us in their original packaging including all accessories and with all packaging components. Please use a protective packaging if applicable. If you no longer have the original packaging, please ensure that an appropriate packaging is used in order to protect the goods against transport damage to avoid indemnification claims due to damages resulting from insufficient packaging.den.

7.3 Please note that the terms specified above in section 2 are not required for exercising the right of revocation effectively


§ 8 Prices

All prices are specified in Euro and strictly gross including legal Italian  VAT, if applicable. Postage and shipping costs are added in accordance with § 4.1.



§ 9 Warranty

9.1 The provider is liable for all material defects according to the applicable statutory provisions, in particular paragraph 434 et seqq. of the IGB (Italian Civil Code).

9.2 A guarantee for the goods delivered by the supplier is only applicable if expressly specified in the purchase order for a particular item.

9.3 Complaints and claims for defects can be made at the address specified in the identification of provider.


§ 10 Retention of title

The delivered goods remain property of the RG Production Milano until they are paid in full.


§ 11 Liability

11.1 Unlimited liability: We are liable without limitation for all intent and gross negligence and in accordance with the Italian Product Liability Act. In case of slight negligence we are liable for damage(s) resulting from injury to life, body or health of an individual.

11.2 In addition, the following limited liability shall apply: In case of slight negligence we are only liable for breach of a material contractual obligation which has to be fulfilled in order to enable the contract to be executed and on which you can generally trust to be complied with (material contractual obligation). The liability for slight negligence is with respect to the amount limited to the damages which are foreseeable when the contract is completed and which are naturally expected to occur. This limitation of liability also applies in favour of our vicarious agents.


§ 12 Applicable law

The law of the Federal Republic of Italy is applicable for all contracts between the vendor and the customers, excluding the Convention on Contracts for the International Sale of Goods. This choice of law is only applicable for consumers if the protection was not removed from the customer which is granted by the state of habitual residence of the consumer by mandatory statutory provisions. Place of jurisdiction for any dispute arising out of the contractual relationship between the customer and the vendor shall be the location of the vendor if the customer is a merchant, a legal entity of public law or a public-law Special Fund. This provision shall also apply if the customer’s place of jurisdiction is not Italy or the EU or if his place of residence or habitual residence is not known at the time the suit is filed.


§ 13 Severability clause

If any provision of these General Terms and Conditions is invalid, the validity of the remaining provisions shall not be affected.

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